Friday, 16 September 2011

The UK's oldest bike shop looks to the future

Some retailers open a new store each week. But not Pearson Cycles, the UK’s oldest bicycle shop. The 150-year-old company, which is based in Sutton, south London, has just opened its second ever shop.

Its expansion may be glacial, but co-owner Will Pearson believes that the company has hit on the right formula for success.
Pearson Cycles is an old-school retailer whose ethos revolves around high levels of customer service and attention to detail. Mr Pearson is the fifth generation of the family to run the business since it was founded in 1860, and he is not in the least bit bothered that it has taken so long to branch out.
“We have a slow roll-out programme; one store every 150 years,” he says.

http://www.telegraph.co.uk/news/uknews/8769189/The-UKs-oldest-bike-shop-looks-to-the-future.htmll

 

No comments:

Post a Comment